VIADIRECT RENEWS THE MAINTENANCE CONTRACT OF THE 48 INTERACTIVES KIOSKS INSTALLED IN 22 HOSPITALS IN PARIS AND ITS REGION
1 September 2015
Paris, FRANCE
The reliability of the ViaDirect maintenance
After experimentation at the “Georges Pompidou” European Hospital in 2013, ViaDirect installed 48 multi-touch directories in 22 hospitals in Paris and its region.
After the call for tender that already selected the ViaDirect solution, this renewal of the contracts is another proof of the global installation quality for both indoor and outdoor kiosks. All installations are fully functional after 3 years. ViaDirect has highlighted the level of excellence of its hardware and software monitoring, outsourcing, and maintenance.
THE MAINTENANCE BY VIADIRECT
The services provided are based on the hardware, software, and expertise that ViaDirect has established for its maintenance services:
- Systematically installed in our digital furniture, the VDBox’s mission is to ensure electric remote control, data security, supervision of equipment and software, and outsourcing.
- The VD Monitor software supervises the status of all the equipment and the incident management with geolocation.
- The Parisian technical department manages dozens of partners in France and Europe to intervene on the clients’ sites. We detect incidents in 2 hours and we solve most of them in one day.
THE VIADIRECT DEVICES FOR PARISIAN HOSPITALS
These kiosks help thousands of visitors to find their way each day in public places by connecting to the environment.
The ViaDirect software is extremely intuitive and displays a multi-level 3D map and graphic routes to guide and inform users. The interface has been designed in order to let everyone use it easily.